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BSBWOR501 Manage Personal Work Priorities and Professional Development Assessment Answer

BSBWOR501 Manage Personal Work Priorities and Professional Development 

The activity must ensure that: You have access to an actual workplace (one that you are familiar with and have regular access) or simulated workplace and access to office equipment and resources (AH&B College) Throughout this unit you will be assessed on:
1. Establishing personal work goals 2. Setting and meet own work priorities 3. Developing and maintaining professional competence
Follow the assessment instructions:
Your assessment will need to be professional in style, content and format, (done on a computer; maximum font size 11 points; font Arial or Times New Roman; single spacing; clear paragraphs). Please attach this assessment cover sheet to all assessment submissions.
Part A:  Essay question
In your essay: 1. Describe your job role, the organisation where you work, and that organisation's goals and missions.(Please include evidence that you work there — payslip, email from your boss, picture of you at work etc) 2. How do the personal qualities that you possess and your performance in the workplace provide a positive model of behaviour for others that work with you? How do you "measure up" against your organisation's goals/mission?
Essay should be approximately 1-2 pages.

Part B: 

Professional Development Project and Plan: This will be a project on meeting your own work priorities and effective planning for your professional development:
Instructions: Select and describe a short-term goal (it m_ust be at your work and part of your work responsibilities). Then set up a plan showing — step-by-step — how you will achieve that goal.
Your plan must include: Description of your professional development goal Stresses and influences in your life that may affect the plan Contingency measures for deviations on your plan Timelines (approximately 6 months to a year is acceptable) Steps taken to achieve your professional (work) goal.
Notes: Your plan must have enough detail to demonstrate understanding of complexities and prioritisation (for example, "get money from bank" would be too simple).

Part C:

Report on professional competence: Write a report outlining your current skill levels and possible improvements: Include: - A summary of current job role and skills - A summary of skill gaps - A description of your organisation's standards or performance criteria (i.e. KPIs) - A list of professional strengths and weaknesses A summary of your future career path (must include at least 4 definite steps showing a clear progression to your career goal).

Instructions for student & Assessor 

This is the final activity for BSBWOR501 Mange Personal Work  Development Priorities and Professional 

Follow the activity instructions on the assessment plan information form. Recommended minimum hours to complete assessment: 10 hours 

This assessment is in three parts all three parts must be completed 

IMPORTANT: Be aware that the UCA questions and instructions are also part of the marking guide and this sheet in its entirety must be attached to your assessment. Please ensure you read the questions and instructions carefully. Student must show a 75% demonstrable cognitive understanding in their answers, evidence, skills & documentation relating to the questions in the assessment. Upon any appeal; all parts of the questions and tasks would be weighted equally for benchmarking.

Purpose of this assessment activity
This activity will assess your skills and knowledge in managing personal work priorities and development. You must present your activity in hard copy. Students are required to submit examples of documentation showing your active participation in managing work priorities. The activity must include answers to all parts of the task and contain adequate information to address all required criteria.
Performance Evidence 

Evidence of the ability to: • use business technology to create and use systems and processes to organise and prioritise tasks and commitments • measure and maintain personal work performance including assessing competency against competency standards and seeking feedback • maintain an appropriate work-hie balance to manage personal health and stress • participate in networks • develop a personal development plan which includes career objectives and an action plan • develop new skills.
Knowledge Evidence 

To complete the unit requirements safely and effectively, the individual must explain principles and techniques associated with: • explain principles and techniques involved in the management and organisation of: • performance measurement • personal behaviour, self-awareness and personality traits identification • a personal development plan • personal goal setting • time • discuss management development opportunities and options for self • describe methods for achieving a healthy work-life balance • outline organisation's policies, plans and procedures • explain types of learning style/s and how they relate to the individual • describe types of work methods and practices that can improve personal performance.
Assessment Conditions

Assessment must be conducted in a safe environment where evidence gathered demonstrates consistent performance of typical activities experienced in the general administration field of work and include access to office equipment and resources.



Overview of the Company The Lendlease Group 

The Lendlease Group founded by Dick Dusseldorp is a construction and infrastructure company. It was established in 1958 and now has its headquarters in Barangaroo, Sydney in Australia. One of the sole purposes leading to the company's development was the provision of economic resources for contracts of buildings and other construction work. Lendlease started amplifying its functions in the year 1970 in the United States of America. Lendlease decided to bring development in its communication techniques around the year 1983. Therefore ‘The Lendlease Foundation’, an offshoot of charitable purposes, was created. Actus Lend Lease was configured by the Lendlease Group in the year 1999 by joining hands with MILCON and the management of the construction of technical utilities of the Actus Corporation to magnify the initial business with the assistance of experienced and proficient employees from the departments of Design and Development respectively. Bovis was also procured from the Peninsular Steam and Navigation Company in the same year. Steve Mccann was appointed as the CEO of the company in 2009. Soon after this, the business of Lendlease Group was rebranded and it developed into the largest supplier of all the villages on the verge of seclusion in Australia.

The purpose of the assessment is mainly to harness individual managerial skills and development of work priorities. The project includes a vivid description of the mission of the organization, personal qualities required for development of the employees which will ultimately assist in achieving the goal in the long-run. Being in charge of this project, I observed the organization’s activities for its development.

Goals and missions

The goals of Lendlease are,

  • Developing provisions for all the new towns and cities that are going through an unparalleled level of growth in density. 
  • Proliferation of the standard of living of the customers. 
  • Advanced working conditions of the employees. 

Lendlease elevates with the mission of,

  • Curtailing the challenges that urbanization faces.
  •  Facilitating a healthier environment to the employees both financially and psychologically. 
  • Usage of capacity to bring innovation in the construction department.
  • Advanced manufacturing to improve the sustainability and efficiency of employees.

Current job role 

The Operations Manager of the company and the sole responsibility of maintaining the supply chain and integration in production operations are bestowed on me. He handles the external relationship between the company and its community members, lenders and vendors which contributes towards the company’s vision and strategic development.

Skills aiming towards contribution to the company’s mission

Efficiency in time management is one of the greatest attributes that the manager possesses. It facilitates to complete projects ahead of the deadline along with implementation of flexibility in planning procedures. (Houlihan et al., 2017). The operation manager is also able to work under stressful conditions and produce equally productive results. The organizational skills, leadership attributes, excellency in communication, listening skills, ambition and stalwart work ethics of the operations manager are positive models of behavior.

Measuring performance in relation to the organization’s expectation

As discussed earlier about the goals and missions of the organization, the primary focus is on raising the standard of living of the customers which can be done by measuring the performance of the manager regarding the providing the required services, making an analysis of the employee interactions with colleagues, seniors and customers and similarity between the core organizational values that the performance of the manager demonstrates  and its missions.


Plan and project for professional development

Professional development goal

An operations manager should show more prominence in time management than development of productivity. If he can prioritize the tasks of utmost importance, he can complete his projects in lesser time and with the extra time gained he can learn new skills which could not only be good for the organization but also lead 

  1. To achieve the goal of the company 
  2. To meet target market 

  1. Need to be diligent 
  2. The company can face a profitable growth 

  1. Need to act smartly and efficiently 
  2. To keep the record of the other new entrants and work accordingly 

  1. The objective can be implemented only if the business manager is determined about his actions.
  2. Working on the loopholes of the company and stand being potential facing other organizations in the market segment

Life stresses that might affect the goal

The major barriers are,

  • Fearing nonconformity in inflexible work standards.
  • Refraining from activities causing discomfort.
  • Excuses and procrastinations.
  • Personal life influences.

Contingency measures in case of plan failure

3.2.2 Improvement Strategy for Lesson 1 


RISK 1: 
Life to no areas of scope are affected
Environmental impact statement unfavorable 

Cost was increased by less than 3%

Need to be focused 
Scheduled need not to be delayed.

Hiring of the lobbyists


The work Breakdown structure: 

Main activities and stages
Week 1
Week 2 to 9
Week 9 to 15 
Week 15 to 20
Week 20 23 
Week 23 to 25
Week 26 
Selection of the topic

Collection of data 

Planning the proper layout

Reviewing literature

Development of research plan 

Selecting research technique

Gathering Secondary data 

Data analysis

Interpretation of findings 

Conclusion preparation

Project rough overdraft

Final submission

Steps taken to achieve the goal

The steps to be taken are,

  • Understanding the amount of time in hand.
  • Addition of proper value on the time.
  • Prioritizing works that hold more importance
  • Deciding the day to day goals according to the work volume and deadline.
  • Execution of the ultimate plan.


Report on the professional competency 

Skills and current role and skill gaps

The Operations Manager’s roles in Lendlease comprise,

  •  Administering the financial budget.
  •  Retaining close supervision of supply chain management. 
  • Furnishing operational backup to the staff. 
  • Dexterous leadership skills.
  •  Strategic planning. 
  • Implementation of review policies.
  •  Forecasting budget requirement of the organization. 

My skill gaps include data analysis and critical analysis of problems.

Key performance indicators to measure employee performance

The KPIs by Lendlease to specify the overall profitability of the organization are,

  • Billable percentage of the employees. {(Total weekly bill / Number of hours logged)*100}
  • Average rate of task completion. (Total Time to complete task / Performance numbers)
  • Capacity per employee. (Weekly capacity - Total logged hours)
  • Average overtime of each employee. (Total overtime hours/ Number of current employees)

A summary of strengths and weaknesses

The strengths embody efficiency in client handling, multilingualism, creative leadership skills and flexibility. 

Inefficiency in managing requirements of heterogeneous customers and limited knowledge about data analysis are the probable weaknesses.

Steps to achieve future goals for career development 

The Operations Manager is looking forward to getting promoted as the leader of supply chain and operations by solving challenges of delivery of services to customers and the production process. 

The steps to be taken for its achievement are,

  • Understanding the challenges and pitfalls intrinsic in operational leadership.
  •  Successful negotiation of schedules and budget in accordance to the challenges.
  • Personal organization of the workforce required for the task
  • An energetic perspective towards risk management.
  • Delivering propitious value to the customers is one of the most distinguished features needed for an operations leader.  This can be achieved through customer segmentation, optimization of value delivery and design of the supply chain.
  • Finally, developing connections with supply chain leaders prevalent in the market to retain the required talent. This will ultimately petrol the desire for career development towards profitability.

The project has provided guidance in summarizing all the skills that are required to increase the profitability of any organization. It has also provided solutions to eliminate skill gaps and deviations from work and aim towards a healthier working environment.

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