BSBWOR404: Assessment 2

Task 1 - Skills audit and evaluation for developing a training plan

The skill audit is needed as it can help me identify the skill which I should work on to be better skilled individual and better prepared for real work life situation. The training plan is needed so that there is proper direction about what skill improvement and why it should be achieved. These skill audit and training plan will contribute toward achievement of my personal goals by making me better equipped to fulfill all the criteria effectively and efficiently using those improved skill. 

There are three areas in which I have identified as the areas which needed improvement. The first area is conflict management, and in this area, I have assessed to be required improved as currently, I am unable to give positive input to resolve the conflict in the workplace due to lack of experience.  Therefore, I needed to gain more experience and observe how others resolve the conflict in the workplace.

The second area is proactiveness as although I never deny or disown a duty or responsibility given to me by the organization, but I needed to be more proactive and should take more responsibility or give suggestion on my own without anyone other initiation. Therefore, proactiveness is another area which required more training. 

The third area is the problem solving, and I have assessed this as another area which required improvement as I cannot resolve the conflict which forms a significant part of the problem solving and also,I sometimes panic in time some problem arise. Therefore, I have assessed that needed more training so that I could remain calmer in such situation. 

Task 2 - Developing your training plan for the next 12 months

Task 3 - Monitoring personal training and development progress

The monitoring of the training and development over the 12 months will be done in different ways and different tools. First of all, I will try to evaluate my progress in three areas which are problem solving, proactiveness and conflict management daily through reflective logs. In these reflective logs, I will record all steps that have been taken by me in those areas to better these three skills of mine. 

Also, these reflective logs will record any event which involved using these skills and also record how I have performed in term of those areas. This reflection will give an idea to me about the progress which has been made in those areas, and the mistake still made by me in those areas(Self-Assessment Methods, 2020). Therefore, these reflection logs are one of the tools which will be used to give direction about the progress of the development of this skill. 

Another tool is feedback from the supervisor and seniors about the progress that has been made in three areas by me by comparing how I was performing in those areas before and how I am is performing now after using different methods to better these skills. Therefore, these individuals who have high experience will be able to give unbiased judgment about the progress which has been made by me in those areas. 

So, under this tool, I  will ask for review or feedback after each event in which I have used those skills from those seniors who knew me before and also have attended those events. Therefore, these individuals’ feedback will be used as another method to monitor the development of these three areas or skills which, according to me needed development. 
Task 4 – Store and maintain records and documents relating to achievements and assessments in accordance with organizational requirements

It is important for the organization to keep training documentation so that there is proper evaluation of the effectiveness of the training programs of the business and also so that more steps can be taken to better the training programs of the business. The training documentation will be able to evaluate the training programs as these programs can be reviewed after some period to assess whether the training objective is reflected in the working of the employees in the organization or not. Also, the feedback of the employees and trainer will able to identify the limitation in those training program and identification of these limitations can help to remove them. 

All the digital documentation of the training programs should be kept in the safe database of the business for at least three years, which should be accessible to only some authorized people. Also, the physical documentation should be kept in the data storage room in the organization and there should adequate security process in these storage systems and should be accessible by human resource department and some other management personnel. These records should also be kept for at least three years(Occupational Health & Safety, 2020). 

The type of training documentation which should be kept includes the details of the training programs which include what the training program entails of, duration of it, who attend it, etc. Also, this documentation will include the feedback of the employee and trainer about the training programs about how useful it has been and how it can be improved. 

The digital and physical training documentation security is different in some way, but one aspect which should remain i both types of documentation is proper clarity about who can access the data and also accountability about who has accessed the data and the reason for using those data. This will lead to clarity and better tracking of the training documentation.  Also, in the digital documentation, there will be three layers of the security will be kept in the database so that there is a breach in the system and also if any change is made in the system, then the system will automatically record which changes when and by whom. In the physical documentation, the authorization will have to take from before accessing these data and also a person will be given the responsibility to check that the records are in place after and has not been harmed in any way.